Determinants Of Job Satisfaction For Informal Workers: The Mediating Role Of Transactional And Relational Aspects
DOI:
https://doi.org/10.66635/skeb8925Keywords:
Informal Entrepreneurship, Job Satisfaction, Social Capital, Sustainable Livelihoods, Informal EconomyAbstract
This paper discusses the factors that determine job satisfaction among informal workers with the emphasis that is laid on the importance of transactional (economic) and relational (social) factors. The informal workers who are also micro-entrepreneurs contribute greatly towards livelihoods in developing economies. Nevertheless, their job satisfaction is still affected by various economic and social processes. Primary data was gathered on 500 informal workers working in various industries like street vending, domestic and construction labour in a quantitative cross-sectional research design. The researchers use descriptive statistics, correlation and regression analysis to determine the influence of income stability, job security, working conditions, supervisor support and peer relationships on job satisfaction. The results show that economic factors play a crucial role, but the relational factors have a greater impact on job satisfaction. The peer relationship was found to be the most important predictor, then supervisor support, demonstrating the vital importance of social capital in informal working conditions. Moreover, self-employed people indicated greater job satisfaction than wage and family workers, which indicates that autonomy is a major factor contributing to job satisfaction. The research adds value to the literature by combining the economic and social views to comprehend job satisfaction in informal settings. It offers valuable recommendations to policy makers because it shows the necessity of ensuring the financial systems and social support networks are enhanced to support sustainable livelihoods and inclusive economic growth.
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