Language Barriers and Communication Effectiveness in Entrepreneurial Organizations: Implications for Sustainable Business Performance in India
DOI:
https://doi.org/10.69980/jaes.v22i1s.198Keywords:
Sustainable Entrepreneurship, Workplace Communication, Language Barriers, Multilingual Workplaces, Emerging Economy Enterprises, Organizational SustainabilityAbstract
Communication is one important attribute that facilitates teamwork, creativity, and long-term organisational success in entrepreneurial settings. Entrepreneurial companies, the small and medium-sized enterprises (SMEs) often work in multilingual workplaces in the emerging economies like India, where workers belong to very different linguistic and cultural groups. English is usually a common business language, but non-(native) English speakers can feel the language barrier problem that can affect their ability to convey the ideas, engage (engagement) in the professional communications, and play an active role in organisational performance. Such communication issues can impact on the confidence of employees, sharing of knowledge and collaborations that are critical in the sustainable development of an enterprise. The current research will look into the effectiveness of communication of non-native speakers of English in English-dominated working environments and explore how the level of language proficiency, comfort on(in) communication and use of hybrid language affect the perception of professional success by employees in organisational and entrepreneurial settings. The primary data was gathered by the means of a structured survey that was conducted to 50 employees who work in organisations and business enterprises situated in the Delhi-NCR area of India. The relationship between the variables of workplace communication and perceptions of professional success were compared using multiple regression analysis. The results show that trust in English communication has a great impact on how employees view professional development and trust. Alternatively, the fact that the forms based on hybridization of the English language with the native languages may improve the level of communication comfort and collaboration. The paper gives relevance to inclusive communication and language development programmes in enhancing successful collaborative efforts, knowledge exchange, and long-term organisational development in multilingual entrepreneurial settings.
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